Dear Crabby – I’m Feeling Old and Out of It

Dear Crabby,  I have been the credit manager at my company, a confectionary goods distributor, for the past 35 years and our customers are retail shops across the nation.  Although I’m in my sixties, I still have a lot of energy and motivation to do my job....

Dear Crabby – Our Customer Paid With Turkeys

Dear Crabby,  I’m the collection manager at an elevator maintenance, repair, and installation company. We’re a small organization but have been around for decades in a major metropolitan area. We’ve developed a reputation for servicing those small businesses that...

When a Family Member Becomes Our Debtor

Dear Crabby, I’m glad there’s someone like you to talk to right now because I have a touchy problem at work and I’m not sure how to manage this delicately. First, a little background. We’re a small business of about thirty employees with a long history in our...

Dear Crabby — I’m Bored!

Dear Crabby, As the credit manager at a small tools manufacturing and distribution company of 50 employees, we’ve been closed since April 1st and it looks like we’re going to be closed for the rest of May. Fortunately, during this time our company has continued to pay...