by Nancy Seiverd | Mar 18, 2019 | Feature Article
With all of my years in the credit and collection field, I have probably spoken to thousands of debtors of every kind. Without question, it has been a tremendously valuable lesson in understanding the psychology behind the payment of money. From this life-long...
by Nancy Seiverd | Mar 18, 2019 | Hector the Collector
Hi Everyone, From time to time I receive a claim in which the creditor has forewarned me that the debtor hung up on them. Subsequently, when I called the debtor, they told us that the creditor was saying this and that and they needed to abruptly end the call. Although...
by Nancy Seiverd | Mar 18, 2019 | Uncategorized
Whether you’re an industry veteran or just starting out, we know readers like you want to be challenged! Please take a few minutes and give our CMI Credit & Collections Crossword Puzzle a good old college try. We know you’ll enjoy testing your credit and...
by Nancy Seiverd | Mar 18, 2019 | Employee Spotlight
As we are delighted to spotlight Vaughn Williams for our March newsletter, please read through his interview, which conveys his passion for CMI and the collection business. Q-1: What was the initial opportunity that brought you to CMI and into this industry? A-1:...
