by Nancy Seiverd | Aug 5, 2024 | Feature Article
A couple of months ago I received a letter from a performance ticket outlet letting me know that they incurred a data breach and that my personal information may have been compromised. The personal information not only included my name and basic contact details, but...
by Nancy Seiverd | Aug 5, 2024 | Uncategorized
From time to time, I am asked to help a client evaluate candidates for their open credit and/or collection positions. I feel very fortunate when I am requested to do this because I believe it reflects a deep level of trust between my client and our firm, and...
by Nancy Seiverd | Aug 5, 2024 | Dear Crabby
Dear Crabby, I’ve read your column for years but never thought I would be writing to you myself. But here I am with a problem and not sure how to handle it. I am the credit and collection manager at a small business that sells furniture to restaurants and bars. The...
by Nancy Seiverd | Aug 5, 2024 | Poll
When I first started out, I did a lot of collection work but as the years passed and the clients and claims increased, my collection experience supported the hiring, training, and managing of additional staff. For quite a long time, my weekly and monthly work was...