by Nancy Seiverd | Aug 4, 2026 | Feature Article
Cash flow problems rarely begin with a single event. More often, they develop quietly. A few customers begin paying a little later than usual. Inventory starts moving more slowly. Expenses creep upward while sales level off. Before long, management realizes there...
by Nancy Seiverd | Aug 4, 2026 | Uncategorized
Sometimes fraud isn’t uncovered because of sophisticated software or a forensic accounting investigation. Sometimes it begins with a simple thought. “Something about this just doesn’t make sense.” That’s exactly what one newly hired...
by Nancy Seiverd | Aug 4, 2026 | Hector the Collector
Dear Crabby, I’ve been enjoying your column and now find myself writing to you for help. Our staff collector was trained to be polite, understanding and accommodating to our customers, many of whom have been doing business with us for decades. He has what I...
by Nancy Seiverd | Aug 4, 2026 | Poll
No credit professional sets out to make a bad credit decision. Yet if you ask experienced credit managers to reflect on their careers, many will admit that some of their greatest lessons came from decisions they wish they could take back. Experience isn’t gained...