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Take the Poll – What is your biggest concern regarding customer risk over the next 12 months?

by Nancy Seiverd | May 6, 2025 | Poll

Take the Poll – What is your biggest concern regarding customer risk over the next 12 months?Increased customer bankruptcies/insolvenciesSlower payments and stretching of termsReduced demand impacting customer cash flowGeopolitical events disrupting global...

Take the Poll – With tariffs in full swing, are you tightening credit on foreign and/or domestic customers?

by Nancy Seiverd | Apr 4, 2025 | Poll

Take the Poll – With tariffs in full swing, are you tightening credit on foreign and/or domestic customers?No, it’s business as usualDepends on the credit amountDepends on the countryDepends on the relationshipTightening credit across the boardChoose When a broad...

Take the Poll – As a Credit & Collection Professional, when should you get your sales representative involved in collecting a past due account?

by Nancy Seiverd | Mar 4, 2025 | Poll

Take the Poll – As a Credit & Collection Professional, when should you get your sales representative involved in collecting a past due account?Almost neverWhen the customer requests to talk to the sales repWhen there’s a disputeWhen you are being ignoredWhen you...

Take the Poll – As a Credit Professional, what is your biggest regret regarding your career in credit?

by Nancy Seiverd | Feb 4, 2025 | Poll

Take the Poll – As a Credit Professional, what is your biggest regret regarding your career in credit?Not building relationshipsMaking too many extreme credit decisionsNot pursuing professional developmentNot leveraging technologyNot advocating for the credit...

Take the Poll – In the current employment market, to what extent do the credentials CCE, CBA, CICP, or MBA help someone to advance in their credit related career?

by Nancy Seiverd | Oct 7, 2024 | Poll, Uncategorized

Take the Poll – In the current employment market, to what extent do the credentials CCE, CBA, CICP, or MBA, help someone to advance in their credit related career?Not much helpMaybe a little bitSomewhat helpfulVery helpfulChoose Whenever I have been asked to...

Take the Poll – If you are an in-house or third-party collector, what is the most satisfying thing about your job?

by Nancy Seiverd | Sep 6, 2024 | Poll

Take the Poll – If you are an in-house or third-party collector, what is the most satisfying thing about your job?Working with a great team of peopleCollecting the big and difficult accountsSurpassing monthly collection goalsMaintaining or repairing debtor-creditor...

Take the Poll – How would you feel if the credit override was only about 20% of the amount you originally granted to the customer?

by Nancy Seiverd | Jun 4, 2024 | Poll

Take the Poll – How would you feel if the credit override was only about 20% of the amount you originally granted to the customer? I don’t like any credit overrides - period.I’d feel that my judgment is being questioned.I would grudgingly accept it.I wouldn’t mind....

Take the Poll – How many times have you relied on a credit report that turned out to be misleading?

by Nancy Seiverd | May 7, 2024 | Poll

Take the Poll – How many times have you relied on a credit report that turned out to be misleading?3 times or less4-5 times6-7 times8 times or over Choose Credit reports are not perfect and in fact, they may often contain information that is either erroneous,...

Take the Poll –If your customer was not responding to your requests for payment and was located very close by, would you make an unannounced visit to talk to the person in charge?

by Nancy Seiverd | Apr 2, 2024 | Poll

If your customer was not responding to your requests for payment and was located very close by, would you make an unannounced visit to talk to the person in charge?No, it’s not our SOPPossibly, let me think aboutYes, but I’d be a little nervousYes, definitely would do...

Take the Poll – What keeps you up at night regarding your credit & collection position?

by Nancy Seiverd | Feb 6, 2024 | Poll

Take the Poll – What keeps you up at night regarding your credit & collection position?DSO not coming downLarge account(s) not payingNever enough time in the dayKeeping sales on a leashChoose In the early days of CMI, I can tell you that for years I worried about...

Take the Poll – Do you review customer credit limits every year?

by Nancy Seiverd | Jan 15, 2024 | Poll

Take the Poll – Do you review customer credit limits every year?Yes, at the start of the yearYes, but only when I have timeYes, but on a need only basisNo, it’s not our standard operating procedureChoose As credit professionals, it seems intuitive that a credit limit...

Take the Poll – Are you still requiring letters of credit for your cross-border transactions?

by Nancy Seiverd | Nov 8, 2023 | Poll

Are you still requiring letters of credit for your cross-border transactions?Very rarelyFrom time to timeDepends on the customerIt’s our required payment methodChoose Letters of credit (L/C) are still commonly used for cross-border transactions in international trade....

Take the Poll – Do you think it’s a good idea to check the owner’s credit score as part of your credit due diligence on a company, especially if it is a small enterprise?

by Nancy Seiverd | Oct 11, 2023 | Poll

Take the Poll - Do you think it’s a good idea to check the owner’s credit score as part of your credit due diligence on a company, especially if it is a small enterprise?Would not consider doing itNot doing it now but maybe I shouldI have done this once or twice in...

Take the Poll – Would you decrease a credit limit if your customer informed you that they need to extend payment terms by 60 days? 

by Nancy Seiverd | Sep 6, 2023 | Poll

Take the Poll - Would you decrease a credit limit if your customer informed you that they need to extend payment terms by 60 days? No, especially if it was only temporary.No, if they were not a good customer.Maybe, depending on their payment historyMaybe, depending on...

Take the Poll – Would you allow your third-party collection provider to collect for your debtor if it would facilitate receiving your payment?

by Nancy Seiverd | Aug 20, 2023 | Poll

Take the Poll - Would you allow your third-party collection provider to collect for your debtor if it would facilitate receiving your payment?No, it’s a conflict of interestProbably not I would be open to the idea Yes, whatever will workChoose There are many times...

Take the Poll – How valuable are trade references for your credit decision?

by Nancy Seiverd | Jul 3, 2023 | Poll

Take the Poll - How valuable are trade references for your credit decision?Don’t use themCan be a little helpfulRequired but not verifiedRely on them heavilyChoose Trade references can be valuable in certain situations, especially in business-to-business transactions....

Take the Poll – How many times have your credit decisions been overridden in favor of sales?

by Nancy Seiverd | Jun 6, 2023 | Poll

Take the Poll - How many times have your credit decisions been overridden in favor of sales?NeverOnce or twiceSometimesRegularlyChoose When economic times get tight and companies are vying to take business from their competitors, there may be a tendency for credit...

Take the Poll – You have overlooked a customer that you now realize is 75 days past due. Do you:

by Nancy Seiverd | May 2, 2023 | Poll

Take the Poll - You have overlooked a customer that you now realize is 75 days past due. Do you:Call immediatelyStop all shipmentsSend out a demand letterFind out why this account was overlookedSome of the aboveAll the aboveChoose I was talking with a client recently...

Take the Poll – As a credit professional, have you ever asked your customer to provide a certificate of business insurance?

by Nancy Seiverd | Apr 4, 2023 | Poll

Take the Poll - As a credit professional, have you ever asked your customer to provide a certificate of business insurance?No, and it’s not on my radar.No, but should I do so?I have thought of it when I’ve seen large assets.Yes, on occasion I have requested...

Take the Poll – How Would You Rate Your Company’s Customer Service?

by Nancy Seiverd | Mar 7, 2023 | Poll

Take the Poll – How Would You Rate Your Company’s Customer Service?I’d rather not sayWe’re really trying but…Depending on the day, not too badThe feedback is that it’s getting betterOverall, we’re pretty goodChoose An associate of mine was telling me about the...

Recent Posts

  • Tough Love in Credit Risk Management — Just Like Mom Taught Us!
  • Seeking a Director of Global Credit Position? Your Resume Must Reflect a Stellar Experience!
  • Dear Crabby — Why Should I Tag Along with the Sales Manager?
  • Take the Poll – What is your biggest concern regarding customer risk over the next 12 months?
  • What Do an Easter Egg Hunt and Credit Risk Management Have in Common?

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CREDIT MEDIATORS INC.

Credit Mediators Inc was founded in 1976 with the goal of providing outstanding customer service and results with integrity, trust, and professionalism. CMI is registered, licensed, and bonded in the states where required.

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Phone: 1-800-456-3328

Fax: 610-352-1818

Email: info@cmiweb.com

Credit Mediators Inc.
Philadelphia, PA

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