by Nancy Seiverd | Sep 6, 2023 | Uncategorized
There are so many factors that impact the collection of an account. The depth of the customer relationship, the balance due, the period of time outstanding, the communication style, and the distance from your company are just a few of the major items that will frame...
by Nancy Seiverd | Aug 20, 2023 | Uncategorized
In our July issue, the article, “Hidden Pension Liabilities May Be Hidden for a Reason” received quite a bit of readership traction. This in turn prompted me to talk about another neglected area on a customer’s financial statement, Related Party Transactions...
by Nancy Seiverd | Jul 3, 2023 | Uncategorized
As credit managers, from time to time we need to dig into a financial statement to understand a potential customer’s credit worthiness. In doing so, there may be a tendency to only look at the easily identifiable current assets and liabilities, sales, profits, and a...
by Nancy Seiverd | Jun 6, 2023 | Uncategorized
It’s so frustrating when our customer doesn’t pay, especially after we have fulfilled all of our obligations to provide the products or services with the utmost total customer satisfaction possible. Subsequently, when we start to get some payment delays, which turn...
by Nancy Seiverd | May 2, 2023 | Uncategorized
Are credit and collection positions immune to the difficulties that a bad economy can often bring with it? In strong economies, when business is booming and customers have more than the usual amount of cash to pay their debt obligations on a timely...
by Nancy Seiverd | Apr 4, 2023 | Uncategorized
We recently received a claim for quite a large amount at about six months passed the due date from a regular client we have supported for many years. During our long relationship, I’ve become good friends with the credit manager who has worked at her...
by Nancy Seiverd | Mar 7, 2023 | Uncategorized
As credit professionals, there is a tendency to look at only the most familiar current assets and liabilities on the balance sheet of a prospective company. If the current or quick ratio turns out to be acceptable, we quickly move on to the next credit request. But as...
by Nancy Seiverd | Feb 8, 2023 | Uncategorized
I had a fascinating discussion recently with a colleague of mine who was interviewing several candidates for their credit and collection manager position, and one of them was particularly intriguing. When the subject of compensation came up and the...
by Nancy Seiverd | Feb 8, 2023 | Uncategorized
Take the Poll - From a credit perspective, how do you consider Goodwill on a customer’s financial statement?What is Goodwill?Don’t even look at it.I consider it based on its materiality.It can be very telling, and I consider its importance.Choose Like many of you, I...
by Nancy Seiverd | Jan 10, 2023 | Uncategorized
A few years back I wrote an article, Avoiding the Pitfalls of an Outdated Credit Application, and one of the things I mentioned was the importance of maintaining updated information on your customer’s credit application. The impetus behind that article had to do with...
by Nancy Seiverd | Dec 12, 2022 | Uncategorized
by Nancy Seiverd | Nov 2, 2022 | Uncategorized
The other day when I was talking with some friends about our current economic situation, one of them mentioned that although they lost their job and their financial situation is stressed, for the time being they have several months of savings in their “emergency fund”...
by Nancy Seiverd | Oct 4, 2022 | Uncategorized
It was a long and hot summer in my neck of the woods, which fortunately was periodically interrupted by the occasional downpour and cloudy day. But now that it’s October, it won’t be long before we’re donning our winter coats, and for my generation, our galoshes....
by Nancy Seiverd | Sep 8, 2022 | Uncategorized
From time to time our agency is requested to be the “back-up servicer” on asset-based loans that have become past due. The term, “back-up servicer,” is a nice way of saying “third party collection platform.” We are also at times the collection platform for...
by Nancy Seiverd | Aug 9, 2022 | Uncategorized
With the global economy experiencing some very unusual developments, I would like to put on my basic economics hat and convey to you what I think is happening in the global economy and how to use simple foreign exchange risk strategies. But first, let me mention a...
by Nancy Seiverd | Aug 9, 2022 | Uncategorized
Do you let work dominate your life?Very littleSomewhatOftenGreatlyChoose Letting work dominate your life means having less time and energy for the people who matter to you. Whether it’s your partner, children, family or friends, they will be getting less time (and...
by Nancy Seiverd | Jul 12, 2022 | Uncategorized
Hardly a day passes where we don’t receive a claim against a company with a very confusing network of subsidiaries, sister companies, or affiliates. Although the claim might be against a sister company, sometimes trying to figure which entity will ultimately be...
by Nancy Seiverd | Jul 12, 2022 | Uncategorized
What do you do to keep yourself from getting distracted at work?Listen to musicTurn off all musicLet calls go to voice mailMake a daily to-do listChoose Whether the distractions you experience at work occur because of someone else in the office or because you could...
by Nancy Seiverd | Jun 6, 2022 | Uncategorized
Father’s Day is coming up on the 19th and for many families, it’s a time to appreciate one’s father. Throughout the centuries, I suppose we could boil down a father’s role in the family as the protector and to “bring home the bacon.” Chances are pretty...
by Nancy Seiverd | Jun 6, 2022 | Uncategorized
Over the many years I’ve been in business, a regular reading and studying of the basic economic indicators has helped to me see the rhythm of how our economy works. As a credit professional, allow me to share with you my general understanding of the top three indices...
