by Nancy Seiverd | Nov 3, 2026 | Feature Article
For centuries, credit and collection professionals have encountered countless explanations for why an overdue invoice hasn’t been paid. But what happens when the person offering the explanation isn’t a person at all? Welcome to the brave new world of...
by Nancy Seiverd | Nov 3, 2026 | Uncategorized
You’ve spent 20 years building a successful career in credit risk management, reducing bad debt, improving DSO, and managing millions of dollars in accounts receivable. Then one day you discover an excellent job opportunity, carefully prepare your resume,...
by Nancy Seiverd | Nov 3, 2026 | Dear Crabby
Dear Crabby, I’ve been working in credit and collections for nearly 15 years, and I thought I’d encountered just about every kind of customer imaginable. But there’s one long-term customer who has me completely baffled. Our company has several...
by Nancy Seiverd | Nov 3, 2026 | Uncategorized
Thanksgiving is finally here! The turkey is roasting, the mashed potatoes are ready, and family and friends are gathering around the dinner table for an enjoyable afternoon of good food, laughter, and conversation. For credit and collection professionals, it’s...
