by Nancy Seiverd | Jul 6, 2026 | Feature Article
Most credit professionals have probably asked themselves at one time or another, “Am I being paid what I’m really worth?” It’s a fair question. Over the past several years, the responsibilities of many credit managers have expanded well beyond...
by Nancy Seiverd | Jul 6, 2026 | Uncategorized
Every credit manager knows what DSO stands for, Days Sales Outstanding. We monitor it every month, explain it during management meetings, and celebrate whenever it moves in the right direction. It’s one of the most widely followed measurements in credit...
by Nancy Seiverd | Jul 6, 2026 | Hector the Collector
Hi Everyone, It’s Hector, and as always, I greatly appreciate receiving your emails and having the opportunity to offer my thoughts on the many interesting credit and collection situations you encounter. Recently, I received an email from a collector at a collection...
by Nancy Seiverd | Jul 6, 2026 | Poll
Now, would your answer change if the balance were $2,500 or $250,000? Moving on. Imagine this situation. You’ve been trying to reach a commercial debtor for several weeks. Phone calls to the office go unanswered. Emails to the company receive no response....