by Nancy Seiverd | Apr 7, 2026 | Feature Article
In 17th century Amsterdam, tulips became more valuable than gold. At the height of what is now known as “Tulip Mania,” a single bulb could sell for the price of a house. It was one of the earliest recorded economic bubbles, driven by speculation, scarcity, and the...
by Nancy Seiverd | Apr 7, 2026 | Uncategorized
We all know the old joke: Why did the chicken cross the road? To get to the other side. It’s simple, predictable, and harmless. But when a debtor crosses the road, it’s something entirely different. In credit and collections, “crossing the road” is not about...
by Nancy Seiverd | Apr 7, 2026 | Dear Crabby
Dear Crabby, I’ve been in credit and collections for years and feel comfortable handling most situations. But I’m dealing with a long-time customer who is always friendly, always appreciative… and always late. He compliments me, thanks me for my patience, and often...
by Nancy Seiverd | Apr 7, 2026 | Poll
Late payments have always been part of doing business. But for many credit and collection professionals, something feels different in 2026. It’s not just that payments are late, it’s that lateness is becoming more accepted, more expected, and in some cases, almost...
