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Take the Poll – Are you still requiring letters of credit for your cross-border transactions?

by Nancy Seiverd | Nov 8, 2023 | Poll

Letters of credit (L/C) are still commonly used for cross-border transactions in international trade. As you may recall, an L/C is a financial document provided by a buyer’s bank to the seller, guaranteeing payment for goods or services once certain conditions...

Take the Poll – Do you think it’s a good idea to check the owner’s credit score as part of your credit due diligence on a company, especially if it is a small enterprise?

by Nancy Seiverd | Oct 11, 2023 | Poll

Performing a credit check on the owner of a small enterprise can be a prudent step in certain situations, but it’s essential to consider legal and ethical aspects and to ensure that it’s relevant to the business relationship. Here are some factors to...

Take the Poll – Would you decrease a credit limit if your customer informed you that they need to extend payment terms by 60 days? 

by Nancy Seiverd | Sep 6, 2023 | Poll

This is one of those situations in which several factors are involved. For example, if the customer has been long term, has contributed substantially to your sales, growth, and profits, you probably don’t have much of a choice but to extend payment terms to 60...

Take the Poll – Would you allow your third-party collection provider to collect for your debtor if it would facilitate receiving your payment?

by Nancy Seiverd | Aug 20, 2023 | Poll

There are many times when third party collection providers hear from the client’s debtor that the reason they haven’t paid is because they’re still waiting for their own outstanding receivables to be paid. Upon hearing this, on a case-by-case situation, it may be...

Take the Poll – How valuable are trade references for your credit decision?

by Nancy Seiverd | Jul 3, 2023 | Poll

Trade references can be valuable in certain situations, especially in business-to-business transactions. A trade reference is essentially a recommendation or feedback from one business to another, providing information about the creditworthiness, reliability, and...

Take the Poll – How many times have your credit decisions been overridden in favor of sales?

by Nancy Seiverd | Jun 6, 2023 | Poll

When economic times get tight and companies are vying to take business from their competitors, there may be a tendency for credit decisions to take a back seat to sales, especially on a potential customer that truly is not creditworthy.  At first blush, it may...

Take the Poll – You have overlooked a customer that you now realize is 75 days past due. Do you:

by Nancy Seiverd | May 2, 2023 | Poll

I was talking with a client recently and they mentioned how they misapplied a payment received from Customer A to Customer B. From time to time this happens in every organization, especially if company names are very similar. However, if Customer B sends in their...

Take the Poll – As a credit professional, have you ever asked your customer to provide a certificate of business insurance?

by Nancy Seiverd | Apr 4, 2023 | Poll

As per Investopedia, “A certificate of insurance is a document provided by an insurance company, agent, or broker to prove the existence of an insurance contract between the insurer and the insured. It includes such information as the name of the insurer and...

Take the Poll – How Would You Rate Your Company’s Customer Service?

by Nancy Seiverd | Mar 7, 2023 | Poll

An associate of mine was telling me about the Customer Relationship Management (CRM) platform they implemented last year and all the problems they are having with it. But the biggest problem is the lack of customer service and technical support to resolve the ongoing...
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Recent Posts

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  • Hector the Collector — The Creditor Didn’t Just Lose $15,000… He Lost Five Years!
  • Take the Poll — Your debtor has gone silent. Would you use their personal email and/or mobile number to contact them?
  • Why Credit Managers Must Be Aware of Purchase Order Pitfalls

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CREDIT MEDIATORS INC.

Credit Mediators Inc was founded in 1976 with the goal of providing outstanding customer service and results with integrity, trust, and professionalism. CMI is registered, licensed, and bonded in the states where required.

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Phone: 1-800-456-3328

Fax: 610-352-1818

Email: info@cmiweb.com

Credit Mediators Inc.
Philadelphia, PA

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