by Nancy Seiverd | Nov 14, 2017 | Feature Article
Another Thanksgiving is upon us and it’s time for millions of Americans across the US to share a beautiful meal, have lots of laughs, and enjoy one of the most important holidays in our country. Sadly, there are still millions who have no where to go for this special...
by Nancy Seiverd | Oct 17, 2017 | Feature Article
Some of us, in spite of spending a lot of time planning our days and weeks, know that with one phone call at 8:00am, our entire schedule can be thrown off and all the things meticulously planned can be put on the back burner. But before we let the backlog of our to-do...
by Nancy Seiverd | Oct 17, 2017 | Feature Article
In our world of ongoing technological improvements, it seems that companies are continuously striving to rationalize many aspects of their operations. Whether it’s the assembly line process, in which manufacturing robotics often replace factory workers, many...
by Nancy Seiverd | Sep 20, 2017 | Feature Article
One of the things I greatly appreciate about working with a wide range of clients is that we can learn from each other. Some days I’m the teacher and other days, I’m the student. As every client’s business and credit risk management system has a vast array of...
by Nancy Seiverd | Aug 20, 2017 | Feature Article
One of the most important aspects in executing the functions of a credit manager is to keep one’s eyes open, especially for the possibility of a fraudulent situation. Although there are countless examples of how fraud can rear its ugly head from internal and external...
by Nancy Seiverd | Jul 20, 2017 | Feature Article
From time to time we at CMI receive an inquiry from a potential client with a heads up that their conversation with the customer got a little intense. In a recent inquiry, we were informed that after making several prior requests for payment, suddenly during the last...
by Nancy Seiverd | Jun 14, 2017 | Feature Article
What’s the meaning of being a trusted outsourcing partner who can confidently fulfill a range of a client’s needs? Every new business relationship is usually met with a dose of skepticism, since the supplier and customer each have their concerns about fulfilling...
by Nancy Seiverd | Apr 7, 2017 | Feature Article
As credit and collection professionals, we’re always under pressure from upper management to get the DSO down. Many years ago when I was just getting started, I remember learning that DSO is often determined on a monthly, quarterly or annual basis. Not to bore you but...
by Nancy Seiverd | Feb 22, 2017 | Feature Article
It’s been said over and over that credit professionals should walk in the shoes of sales professionals and vice versa. Why is that so important? It’s because by experiencing each other’s challenges and frustrations, there will be a better understanding of what it...
