by Nancy Seiverd | Sep 8, 2025 | Uncategorized
For decades, the credit department has carried a reputation as the “sales prevention” team — focused mainly on blocking bad deals rather than driving new business. But in today’s fast-moving commercial environment, credit teams are increasingly expected to show how...
by Nancy Seiverd | Aug 4, 2025 | Uncategorized
Over the next several years, the commercial credit and collection industry will experience a significant generational shift. Thousands of seasoned professionals, many with 30, 40, or more years of experience, are preparing to retire. These individuals have weathered...
by Nancy Seiverd | Jul 7, 2025 | Uncategorized
As the sun stays out longer and offices start to feel a little emptier, many credit professionals notice a familiar and unwelcome trend: Days Sales Outstanding (DSO) begins to climb. While the summer season brings vacations, barbecues, and long weekends, it also...
by Nancy Seiverd | May 6, 2025 | Uncategorized
If a credit risk manager is aiming for a Director of Global Credit role at a multinational company, the resume needs to do a lot more than just check boxes. It should tell a story that projects global leadership, strategic foresight, and deep operational experience....
by Nancy Seiverd | Apr 4, 2025 | Uncategorized
One of the most frequent complaints I’ve heard over the years from credit risk managers is that they don’t feel appreciated for their hard work in trying to increase cash flow and minimize the risk of selling on credit. In fact, as time goes by, some credit...
by Nancy Seiverd | Mar 4, 2025 | Uncategorized
To be expected, as the use of AI continues to advance through the entire global business community, there is also an increase in the creation of forged Letters of Credit. A forged Letter of Credit (LC) is typically created to deceive a supplier into...
by Nancy Seiverd | Feb 4, 2025 | Uncategorized
Over the course of my credit and collection career, I’ve observed the careers of hundreds of credit professionals. Some may enter a client’s place of business as a high school graduate and slowly work their way up to becoming the credit and collection manager. Others...
by Nancy Seiverd | Jan 7, 2025 | Uncategorized
A client of mine was recently talking to me about one of their customers who had been covered under their credit insurance policy, but coverage was suddenly cancelled due to negative financial information that came to light. According to my client, they have been...
by Nancy Seiverd | Jan 7, 2025 | Uncategorized
The “January Effect” is a well-known financial market phenomenon referring to a seasonal increase in stock prices during January, often attributed to year-end tax-loss selling, portfolio rebalancing, or increased market optimism. While it primarily impacts...
by Nancy Seiverd | Dec 10, 2024 | Feature Article, Uncategorized
by Nancy Seiverd | Nov 7, 2024 | Uncategorized
About one year ago, one of our clients asked us to help them interview candidates to fill the position of in-house collector for their commercial claims. They had received over two hundred resumes and in reviewing them, there were about two dozen candidates...
by Nancy Seiverd | Oct 7, 2024 | Feature Article, Uncategorized
I can’t believe how fast the summer flew by! But here we are in October and the leaves are turning all shades of yellow, orange, and red before finally falling to the ground leaving a huge mess for me to rake up around the house. At the end of the month, it’ll...
by Nancy Seiverd | Oct 7, 2024 | Uncategorized
If you’re a baby-boomer and older, there’s no doubt you’ve seen the “Who’s on First?” comedy skit between Bud Abbot & Lou Costello several times when you were growing up. They certainly brought out a lot of laughs with their silly antics. At least they...
by Nancy Seiverd | Oct 7, 2024 | Poll, Uncategorized
Take the Poll – In the current employment market, to what extent do the credentials CCE, CBA, CICP, or MBA, help someone to advance in their credit related career?Not much helpMaybe a little bitSomewhat helpfulVery helpfulChoose Whenever I have been asked to...
by Nancy Seiverd | Sep 6, 2024 | Uncategorized
In my many travels as a credit risk management consultant, I’d like to share an interesting collection situation that came across my desk. Several months ago, I was contacted by an Intellectual Property law firm which has been in business for several decades. Their...
by Nancy Seiverd | Aug 5, 2024 | Uncategorized
From time to time, I am asked to help a client evaluate candidates for their open credit and/or collection positions. I feel very fortunate when I am requested to do this because I believe it reflects a deep level of trust between my client and our firm, and...
by Nancy Seiverd | Jul 9, 2024 | Uncategorized
A couple of months ago I received a claim from a creditor in China. The creditor is a marketing research consulting firm, and they performed various focus groups on behalf of a beverage manufacturer in Pennsylvania that was trying to enter the Chinese...
by Nancy Seiverd | Jun 4, 2024 | Uncategorized
When it comes to obtaining credit information on privately held companies where financial information is often carefully guarded, the quality of the information in a report should be treated with some level of skepticism. As we have often seen, there can be a huge...
by Nancy Seiverd | May 7, 2024 | Uncategorized
I have a client who has always sent a birthday gift to his customers as a way of showing his appreciation for their business. The client currently has about 100 customers, which means that he will send a gift to about 9-10 customers per month. The expense of the...
by Nancy Seiverd | Apr 2, 2024 | Uncategorized
My grandkids love to tease me about how technologically behind I am. While they can type on their tiny smart phone keyboards at a speed that would rival a concert violinist, my fat fingers can barely plunk out a text message without several mistakes. Although I’ll...
