by Nancy Seiverd | Jan 7, 2022 | Feature Article
I have to tell you an interesting story that occurred over the holidays. I bought a personal computer last year and to be on the safe side, I decided to sign up for one those 24-hour tech support services. Since I’m a very active nighttime computer user, being able to...
by Nancy Seiverd | Jan 4, 2022 | Feature Article
You can probably forecast winning at Monopoly if you are able to buy Park Place and Boardwalk early in the game. If you have the cash and can build hotels, before long, the other players who land on your expensive properties will be paying you big bucks. I wish...
by Nancy Seiverd | Dec 7, 2021 | Feature Article
by Nancy Seiverd | Nov 9, 2021 | Feature Article
As credit professionals, most likely we are rarely thinking in terms of global supply chains. Conversely, our natural focus is on how much credit to approve and are customers adhering to our credit and payment terms. That said, if you were trying to buy a car...
by Nancy Seiverd | Oct 4, 2021 | Feature Article
One of the nice things about my day-to-day activities is lending an open ear to my clients and staff. Recently, I was talking with the credit manager of a new client who was placing some claims with our office. One of the claims, a sizable amount, was...
by Nancy Seiverd | Sep 8, 2021 | Feature Article
One of the most uncomfortable situations for many SME’s has to do with divulging their detailed financial information, whether it be to a credit information and reporting bureau (CRB) or directly to their supplier. A colleague of mine and I were talking the...
by Nancy Seiverd | Aug 9, 2021 | Feature Article
From majestic entertainment giants to world famous department stores, the coronavirus devastated certain parts of the U.S. economy. Falling consumer demand and reduced pleasure spending took its toll on many areas of the retail industry, along with...
by Nancy Seiverd | Jul 14, 2021 | Feature Article
For many credit professionals, LinkedIn and Facebook may not be usually viewed as sources of important credit risk management information. When it comes to LinkedIn, it is often perceived as being mostly about finding new clients, a new job, or prospective employees....
by Nancy Seiverd | Jun 8, 2021 | Feature Article
A colleague of mine who is a credit professional at a mid-sized beverage wholesale distribution company was recently asking me for some advice about requesting a raise from his employer. He felt that since his job duties were considerably increased during the...
by Nancy Seiverd | May 4, 2021 | Feature Article
When a debtor has his funds in a bank account at an institution to which they owe money, for example on a working capital loan, that institution may have the right under state law to seize any funds from the debtor’s checking account, money market, or other...
by Nancy Seiverd | Apr 6, 2021 | Feature Article
Over the years when we receive claims, I’m always delighted to see a signed credit application attached and completely filled out. As we know full well, the credit application is the initial contractual document by which the terms and conditions are established. It...
by Nancy Seiverd | Mar 9, 2021 | Feature Article
One of the most difficult parts of being a global credit manager is that trying to find an overseas collection agency or law firm can be daunting. The biggest question that often comes to mind is, “Can this entity be trusted.” Unfortunately, there are many unsavory...
by Nancy Seiverd | Feb 8, 2021 | Feature Article
I periodically speak to credit and collection professionals who are heading towards retirement and wondering, “What do I do now with my life?” For starters, the longer we credit professionals work in our field, the deeper and more diverse our expertise...
by Nancy Seiverd | Jan 11, 2021 | Feature Article
I received a call in early December from a client who wanted my feedback on a new sales terms arrangement they were discussing with one of their customers for this new year. Our client is a mid-sized manufacturer of a unique plastic...
by Nancy Seiverd | Dec 15, 2020 | Feature Article
Happy Holidays From...
by Nancy Seiverd | Nov 10, 2020 | Feature Article
One of the things I enjoy doing is sharing the challenges that some of our clients are experiencing. By learning from their issues is how we continue to be a work in progress, avoid the same mistakes, and improve on the performance of our credit risk management...
by Nancy Seiverd | Oct 13, 2020 | Feature Article
Last year after I wrote the article, What I Look for in Choosing a New Credit Manager, I have continued to receive inquiries from credit professionals asking for my thoughts, especially in this economy, about changing jobs. Bearing in mind that I’m not...
by Nancy Seiverd | Sep 9, 2020 | Feature Article
I received a call the other day from the president of one of our clients to get my thoughts from a credit and collection perspective on what to do with a shipment that their customer put on hold. Our client, a specialty plastics film manufacturer, received an order...
by Nancy Seiverd | Aug 11, 2020 | Feature Article
As most of you have already noticed, bankruptcies are on a dramatic rise. According to the American Bankruptcy Institute, it’s estimated that in 2020 there will be about 7,300 total commercial filings. This is a 30% increase over 2019, in which there were 5,519...
by Nancy Seiverd | Jul 14, 2020 | Feature Article
Not to sound cliché, but extraordinary times call for extraordinary measures. With the economy struggling, and even customers that we thought were “built to last” experiencing tight budgets and cash flow problems, we never know who the next serious past due account...
