by Nancy Seiverd | Sep 8, 2025 | Feature Article
As the weather cools and companies shift gears into the final quarter of the year, credit and collection professionals face more than just seasonal changes. This fall, the business climate is shaped by a combination of policy shifts, economic headwinds, and new...
by Nancy Seiverd | Sep 8, 2025 | Uncategorized
For decades, the credit department has carried a reputation as the “sales prevention” team — focused mainly on blocking bad deals rather than driving new business. But in today’s fast-moving commercial environment, credit teams are increasingly expected to show how...
by Nancy Seiverd | Sep 8, 2025 | Dear Crabby
Dear Crabby, Over the past several months, several of my long-time customers have started short-paying invoices, claiming that new tariffs are cutting into their margins. One customer in particular reduced a $100,000 payment by $15,000, stating it was their way of...
by Nancy Seiverd | Sep 8, 2025 | Poll
Take the Poll – Will you allow credit policy exceptions for “strategic customers” in Q4?Yes - if sales insists and the customer is “too big to lose.”Sometimes - but only with executive approval and clear documentation.Rarely - since exceptions create long-term risk...
