by Nancy Seiverd | May 2, 2023 | Feature Article
It’s coming up to Mother’s Day again and for all those who still have their sweet and tender mothers (this also includes wives, grandmothers, mothers-in-law, and anyone who might fall into the “mother” category), trying to find that special gift can be a...
by Nancy Seiverd | May 2, 2023 | Uncategorized
Are credit and collection positions immune to the difficulties that a bad economy can often bring with it? In strong economies, when business is booming and customers have more than the usual amount of cash to pay their debt obligations on a timely...
by Nancy Seiverd | May 2, 2023 | Dear Crabby
Dear Crabby, I’m the collection person at our company and I’ve been employed here for decades. About two years ago I had an illness that kind of wiped me out and I was off work for several months. Although I made a complete recovery, there were some physical changes...
by Nancy Seiverd | May 2, 2023 | Poll
Take the Poll - You have overlooked a customer that you now realize is 75 days past due. Do you:Call immediatelyStop all shipmentsSend out a demand letterFind out why this account was overlookedSome of the aboveAll the aboveChoose I was talking with a client recently...
