by Nancy Seiverd | Jun 8, 2021 | Feature Article
A colleague of mine who is a credit professional at a mid-sized beverage wholesale distribution company was recently asking me for some advice about requesting a raise from his employer. He felt that since his job duties were considerably increased during the...
by Nancy Seiverd | Jun 8, 2021 | Dear Crabby
Dear Crabby, I have an interesting scenario to share with you. A month ago, I received a new credit application with an unusual looking company name. At first blush, the company looked good as I began the credit risk evaluation. This new customer was requesting...
by Nancy Seiverd | Jun 8, 2021 | Uncategorized
At what point should Sales get involved in a collection situation?Never - as they usually give in to unfounded excusesAs necessary - when you as the credit/collection professional are trying to resolve a dispute against the product or serviceFrequently - as we work in...